Product: Airsoft Megastore Customer Care Clear all filters (0 of 8 reviews match)
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I bought a Lancer Tactical Green Gas Sniper rifle.The rifle broke the first time I used it. I tried sending an email for support and never got a response. I sent several emails wanting to return the rifle. Never received a response. I tried calling several times with...
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1.9
Product
Airsoft Megastore Customer Care
#1012111
We contacted Airsoft Megastore for the required return information, and sent the gun in for repair. We were given another order number, and a tracking number that was worthless. We've heard nothing for MONTHS. I've tried e-mails, and gotten no reply. I tried calling -...
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1.6
Product
Airsoft Megastore Customer Care
I liked
  • Original product shipped quickly
I didn't like
  • Produce broke on first use
  • No answering their phone
  • Kept product and made no refund
#969035
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Airsoft Megastore Customer Care Review

I have been waiting on an order for a month now and can not get anyone to answer the phone, return a call, or reply to an email. Terrible customer service... NEVER AGAIN I paid for the stuff ...send it to me, or tell me why you can't
2.4
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Customer service
Delivery Service
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Diversity of Products or Services
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Price Affordability
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Product
Airsoft Megastore Customer Care
#935577
My son ordered combat pants and shirt in a small.It was very plainly written on the order and the confirmation email. We received a small shirt and a medium pair of pants that were way too big for my son. I have sent emails and tried to call numerous times and no...
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Anonymous
Anonymous

I am having the same issue. No response from the company. I am not allowing my son to purchase from this company since I have dealt with such horrible service.

1.0
Product
Airsoft Megastore Customer Care
I didn't like
  • Customer service
  • Inability to contact anyone
#932067
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Airsoft Megastore Customer Care Review

Airsoft Megastore - Simple Review #1467054107
Wow they don't answer the phone or their email this is frustrating. Also now my order is been return to the sender. Really?
2.5
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Product
Airsoft Megastore Customer Care
#872798
Ordered 2 guns with accessories. Received 1 gun with accessories. I called to get the issue fixed and they do not answer the phone (I tried to call several times and was on hold for about 30 minutes each time until their system hangs up on you) and they do not answer...
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Product
Airsoft Megastore Customer Care
#864908
Horrible customer service. DO NOT purchase from this company. They do not care about you as a customer and do not stand by their products. Trust me. After purchasing their RC Car for my 6 year old son's birthday gift, upon the second usage, it melted. I reported this...
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Anonymous
Chico

Worst company ever. I gave them a bad review on the survey I received because they have horrible customer service and when I tried to log in to my account it was locked. Don't...

Anonymous
Durby

Excuse me, but it's AIRSOFT Mega Store, not RC Toy Mega Store.

Product
Airsoft Megastore Customer Care
#325676
I BOUGHT A PACKAGE DEAL FROM AIRSOFT AND WHEN YOU ORDER $99 AND OVER THEN YOU CAN GET A FREE PISTOL VALUED AT #34 AND THE SHIPPING ON MY ORDER BEFORE THE PISTOL WAS FREE WHEN I ADDED THE FREE PISTOL THE SHIPPING WENT FROM FREE TO $41 THAT'S MORE THEN THE VALUE OF...
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Anonymous
dude

its because you dident put on the cheapest shipping method you might have had on the most expensive

Anonymous
me

:p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p :p 8) 8) 8) 8) 8) ...

Product
Airsoft Megastore Customer Care
#167600